Thank you for choosing esporacapro.com! We strive to provide you with a seamless shopping experience, including fast and reliable shipping. Below are the details of our shipping policy:
1. Shipping Methods and Rates
We offer various shipping options to suit your needs. All orders are processed and shipped from our warehouse in the USA.
* Flat Rate Shipping: A flat fee of $4.99 applies to all orders.
* Free Shipping: We offer free shipping on orders over $50. This promotion applies to standard shipping only.
* Shipping rates and delivery times are calculated at checkout based on your shipping address.
2. Processing Time
All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
Orders placed after 2:00 PM EST may not be processed until the next business day.
Once your order is shipped, you will receive a tracking number via email, so you can monitor its progress.
3. Delivery Time
The estimated delivery time for orders depends on your location and the shipping method selected:
* Standard Shipping: Typically delivers within 3-7 business days.
* Expedited Shipping: Available for faster delivery; typically delivers within 2-4 business days.
* International Shipping: We currently only offer domestic shipping within the United States.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment’s progress on the carrier’s website. If you have trouble tracking your package, please contact our customer service team at service@esporacapro.com for assistance.
5. Shipping Restrictions
We currently only ship to addresses within the United States.
We do not ship to PO Boxes or military APO/FPO addresses.
Please ensure that your shipping address is correct at checkout. We cannot be responsible for delays or lost packages due to incorrect or incomplete addresses.
6. Shipping Issues
If your order is lost, damaged, or delayed during transit, please contact us at service@esporacapro.com immediately. We will work with you to resolve the issue and ensure that you receive your product as quickly as possible.
7. Shipping Address
Please double-check the shipping address entered during checkout. We are not responsible for any delays or additional charges that occur due to incorrect or incomplete addresses. If you notice an error with your shipping address after placing your order, please contact us as soon as possible, and we will try to assist you in updating it before your order is processed.
8. Lost or Stolen Packages
esporacapro.com is not responsible for lost or stolen packages. Once a package has been confirmed as delivered by the carrier, the customer assumes responsibility. If you suspect that your package has been lost or stolen, please contact the carrier directly or reach out to our customer service team for assistance.
9. Returns Due to Shipping Issues
If you receive an incorrect or damaged item due to shipping, please refer to our Returns Policy for instructions on how to return or exchange the product.
10. International Shipping (Coming Soon)
At this time, we do not offer international shipping. We are exploring future options to expand our shipping to other countries, so stay tuned for updates.
11. Contact Us
If you have any questions regarding shipping or need assistance, please reach out to us at service@esporacapro.com. Our team is here to help!
Thank you for shopping with esporacapro.com. We appreciate your business and look forward to delivering your order quickly and safely!